The ManicaPost
Business Reporter
NETONE Cellular (Private) Limited has continued bringing excellent customer service and ensuring that SIM cards are readily available throughout its distribution channels .
The NetOne SIM card official price is US$1 or the local currency equivalent at the interbank rate and customers can purchase new SIM cards or replace them at any of its channels including NetOne shops, Zimpost outlets and authorised dealers.
NetOne Cellular Group Chief Executive Officer, Engineer Raphel Mushanawani, has confirmed that SIM cards are available within NetOne’s respective distribution channels at an affordable official price.
He reiterated that there is no shortage of NetOne products and services, including SIM cards, airtime, devices and other notable services which are conveniently accessible.
“NetOne has noted with concern the outcry by its valued customers of dubious agents who are selling SIM cards for as high as US$4. The company disassociates itself with such agents and condemns such practices. We further encourage our customers to use official NetOne distribution channels. These include all NetOne Shops, selected ZimPost offices and authorised dealers,” he said.
“NetOne is encouraging its customers to report any overpricing of SIM cards or related products that they come across on the following channels; customer care 123 and 121, WhatsApp numbers 0712980198/0716956393/0716956301/0716956329 including social media platforms, Facebook, Twitter, Instagram and Tiktok.
“All dealers or agencies that are found violating the sales standards set-out by NetOne shall be blacklisted as distributors of NetOne products. The mission of NetOne is to leave a lasting impact, bring customers together, build enduring bonds, and foster trust.” added Engineer Mushanawani.
